Last Updated: 04-Aug-2025
At BloomKart, your satisfaction is our priority. We take great care in ensuring the quality of our women’s sarees, kurtis, jewelry, and gifts. If for any reason you are not fully satisfied with your purchase, we’re here to help — under the conditions outlined below.
Return & Refund Eligibility
You may request a return or refund only if the request is initiated within 24 hours of receiving your order.
We accept returns or refunds under the following conditions:
- Size Mismatch: If the product does not match the size you ordered.
- Damaged or Defective Product: If the item you received is damaged, defective, or has visible manufacturing faults.
- Wrong Item Delivered: If you receive a different product than what you ordered.
- Note: Returns or refunds will not be accepted if the request is raised after 24 hours from the time of delivery.
How to Initiate a Return or Refund
To initiate the process:
- Contact us within 24 hours of receiving the product via:
- Email: sales@bloomkart.com
- WhatsApp/Call: +91 9600884888
- Share your Order ID and clear photos or video of the issue (e.g., size tag, defect area, packaging).
- Our team will verify the issue and respond with the next steps within 1-2 business days.
Return Conditions
- The product must be unused, unwashed, and in original condition with tags and packaging intact.
- Jewelry and gifts are non-returnable unless damaged on arrival.
- Reverse pickup availability depends on the location. If not serviceable, the customer may need to courier the item back.
Refund Process
- Once the return is approved and received (if applicable), the refund will be processed within 5–7 business days via the original mode of payment.
- Shipping charges are non-refundable unless the return is due to BloomKart’s error (wrong/damaged item).
Non-Returnable Items
- Customized or altered products
- Products bought during special clearance sales
- Gifts or accessories that were part of free giveaways
Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact us:
Email: sales@bloomkart.com
Phone/WhatsApp: +91 9600884888
Website: bloomkart.com